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Email

Deliver Bad News

Share disappointing news while maintaining the relationship.

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Write an email to [RECIPIENT] delivering this bad news: [BAD NEWS]. Lead with brief empathy, then state the situation directly — no burying the lede. Explain what happened and why. Offer a concrete next step or solution. Tone: honest, professional, and forward-looking. Don't over-apologize or make excuses. Under 150 words.
bad newsdifficultprofessional

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